info@cherishwildbirdfood.uk

FAQ

How do I contact Cherish Wild Bird Food?

If you have an order query or need advice about our products or delivery please email us at info@cherishwildbirdfood.uk or write to us at:

Cherish Wild Bird Food

Unit 4B Pegswood Ind Est

Pegswood

Northumberland

NE61 6HZ
You can also get in touch via social media on Twitter (@cherishbirdfood).

How much does delivery cost?

That depends on the delivery address and the delivery options available for your order. Standard UK mainland delivery is £4.95 – free for orders over £40. Visit the delivery and returns page for full details of our delivery charges. Standard UK Delivery Nextday UK Delivery £5.99.

Can I have parts of my order delivered to different addresses?

No, if you require items delivered to different addresses please place a separate order for each delivery address.

The Cherish Wild Bird Food website doesn't seem to work for me, what could be wrong?

To function correctly the online shop requires both cookies and Javascript to be enabled. For more information about cookies please see our Privacy Policy.
Our website is only designed to work with the most recent full released versions of browser software. If you are using Beta version browser software we cannot guarantee the site will function correctly.

How do find my order history?

Simply click on ‘My Account’ situated at the bottom of any page, enter your username and password and click ‘Login’. You will be taken to your Account page which will display your past purchases.

How do I retrieve my login and password?

Simply click on ‘My Account’ situated at the bottom of any page and click on ‘Forgot Your Password’. You then be prompted to enter your username or email address and click ‘Reset Password’, your new password will be sent to your registered email address.

About Bird Feeding

What’s the best way of feeding birds?

Different species feed in different ways, some will feed on the ground others from feeders. In order to attract a range of birds to the garden we think its best to provide food on the ground, via a bird table and feeders to cater for a full range of species. Each garden situation is unique and the best way to find out about the birds in your garden is to try different ways of feeding to see which works best for you.

Should I just feed one kind of food?

The diets of birds differ between species and between seasons for the same species. A range of foods is more likely to attract greater diversity to your garden. In summer months when many species are feeding young, foods like meal worms provide a big help to adults searching for food for hungry nestlings. In winter months many species turn to harder foods such as seeds and berries. Some species have evolved to handle specific food types such as small seeds like Nyger while others are more general feeders. Providing a range of foods can help bring more birds to your garden, all of our bird foods have been developed to provide a wide variety of foods.

Where’s the best place in my garden for feeders?

When birds come to feed they can be vulnerable to predation so locating feeders well off the ground to help reduce attacks by cats and locating them close to a bush of shrub so that they have some cover to dive into if a Sparrowhawk attacks can help the birds in your garden feel and stay safer when coming to feed. Don’t put feeders too close to nest boxes during the feeding season.

How do I prevent Grey Squirrels from stealing all my food?

Unfortunately Grey Squirrels can be a real pain, taking food meant for the birds and causing damage to garden feeders. Using metal rather than plastic feeders will help reduce the feeder damage and if you have a large garden locating feeders away from trees might reduce the number of visits the Grey Squirrel makes to the feeders. There are many feeders on the market that claim to be ‘squirrel-proof’ we would suggest you try one or more of these to see if they offer a solution. Chilli powder added to the bird food won’t deter the birds but might prove too hot to handle fro the squirrels.

Is it important to keep feeders clean?

Yes, one big cause of the early death of garden birds is disease, often caused by dirty feeders. We would recommend cleaning feeders every couple of weeks, if possible with a disinfectant solution. It’s also good practice to move your feeders around regularly to avoid droppings building up in one place underneath feeders.

Should I provide water as well as food?

Providing a clean supply of water for the birds visiting your garden is good. Water should be changed daily if possible and containers/bird baths cleaned regularly. Water is important year round both in warm weather and equally in winter when natural supplies can be frozen.