info@cherishwildbirdfood.uk

Deliveries & Returns

Our Delivery Service

  • Orders received by midday Monday to Friday (excluding Bank Holidays) will be dispatched the same day.
  • Any orders with out of stock items will be placed on back order and dispatched as soon as they become available.
  • Most orders will be delivered between 09:00 and 17:00 Monday to Friday (excluding Bank Holidays). If you are not in a card will be left to enable you to arrange a re-delivery.
  • We do not deliver to PO Boxes.
  • If you give us specific delivery instructions (e.g. leave in garage) drivers will leave goods as requested.
  • If you have any questions of queries please email our customer care team at info@cherishwildbirdfooduk

Standard UK Delivery - £4.95

Our standard UK delivery offers good value. If you place your order before midday your items will be despatched the same day. Standard delivery parcels to addresses within the UK mainland should normally reach you in 2 to 3 working days from the day of despatch. Deliveries to Northern Ireland, Highlands and UK offshore islands addresses may take longer. Orders over £40 will be delivered free of carriage charges on our standard service.

Next day UK Delivery - £5.95

Our Next Day UK delivery is available for most orders, subject to the following conditions:

 

  • Next Day delivery means your order will be delivered on the next working day. Saturdays, Sundays and UK Bank Holidays (including Scottish Bank Holidays) are not included. 
For example, if you order before midday on the Friday before a Bank Holiday weekend, the next working day is Tuesday. See below for a list of dates.
  • The cut-off time for orders for Next Day delivery is midday.
- Orders placed before midday Mon-Fri will be processed that day and delivered on the next working day.
- Orders placed after midday will be processed the next working day, so next day delivery will be 2 working days after the order is placed.
- Orders placed over the weekend will be processed and despatched on the Monday, so the next day delivery will be for the Tuesday.
  • Next Day delivery is available for addresses in the UK mainland only. Some postcodes are also excluded. See below for a list of postcodes excluded from this delivery option.

Postcodes not available for Next day delivery

  • Aberdeen – AB
  • Carlisle – DG5, DG10-14, DG16, TD9
  • Edinburgh – EH35-40, EH42-46, TD1-8, TD10-14
  • Inverness – AB37-38, Ab55-56
  • Kilmarnock – DG3-4, DG6-9, KA6, KA18-19, KA26
  • Perth – KY9-10, KY14-16, PH3-16
  • Glasgow – FK18-19
  • Inverness – IV1-28, IV30-32, IV40, IV52-54, IV63, KW1-14, PH19-26, PH30-35
  • Inverness – HS1-8, IV41-49, IV55-56
  • Isle of Man – IM1-9, IM99
  • Isle of Wight – PO30-41
  • Kilmarnock – KA27-28
  • Oban – PA20-33, PA35-38, PA49, PH36-39, PH49-50
  • Oban – PA62-72, PA74-75, PA80, PH42-44
  • Oban – HS9, PA61, PA73, PA76-78
  • Oban PA60
  • Orkney – KW15-17
  • Perth – PH17-18
  • Shetland ZE1-3
  • Scilly Isles – TR21-25
  • Carrickfergus – BT
  • Omagh – BT

Dates not available for Next day delivery

2015

25 May Spring Bank Holiday

31 August Summer Bank Holiday

25 December Christmas Day

28 December Boxing Day (substitute day)

Returns

Our no quibble 14-day returns guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 14 days of the date you received the item, appropriately resealed and we will issue a full refund for the price you paid for the item including the delivery charge.

We will not refund any costs incurred in returning an item.
This returns policy does not affect your statutory rights.